隐私政策

Robert Clerc Jewellery Pty Ltd is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, store, and services.

1. Information We Collect

We may collect personal information such as your name, contact details, billing and shipping addresses, and details relating to your purchase or enquiry. This information is collected when you make a purchase, submit a contact form, book an appointment, or communicate with us.

2. How We Use Your Information

We use your personal information to:
- Process and fulfil orders
- Communicate with you about your enquiries or purchases
- Provide updates on our products, services, or store events (if you have opted in to our mailing list)
- Improve our customer experience and website functionality

3. Data Storage and Security

Your personal data is stored securely and accessed only by authorised personnel. We take reasonable precautions to protect your information from loss, misuse, unauthorised access, alteration, or disclosure.

4. Third-Party Services

We may use trusted third-party providers to assist with our business operations. These providers have access to information needed to perform their functions but are not permitted to use it for other purposes.

5. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools to improve performance and personalise your experience. You can manage your cookie preferences through your browser settings.

6. Access and Correction

You have the right to access, update, or correct your personal information at any time. To make a request, please contact us using the details below.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Robert Clerc Jewellery
Shop 5, 412–414 George Street
Strand Arcade, Sydney NSW 2000
Email: jewellery@robertclerc.com.au
Phone: +61 2 9418 6448